Welcome to Mindful Innovative Action

Systems, standards, and sustainability for health practices

Mindful Innovative Action delivers behaviour support services, partners with practitioners, and designs systems that support sustainable, high-quality practice.

Most clinicians are never taught how to design a business. They’re taught how to care for people. Somewhere along the way, they’re expected to absorb knowledge of HR compliance, quality standards, building business systems, risk management, and “best practice”… skills usually gained through panic, Google, or last-minute audit prep.

We do it differently.

At Mindful Innovative Action, we design human-centred systems with health practitioners. That means structures that support clients and practitioners and sustainable growth. We don’t just tick boxes.

We work with practices at different stages. Offering guidance and support so you can setup and grow a practice, as well and done-for-you solutions in the area of quality management. All grounded in our values of calm, ethical, and sustainable practice.

This is not hustle culture.
This is not “wing it and hope.”
This is thoughtful practice design, done properly.

Practice, not just theory

Mindful Innovative Action is not ‘consultancy based on theory’.

Alongside our systems and quality work, we continue to deliver health and disability services as a registered NDIS business. We remain actively engaged, working with participants, navigating real-world constraints, and operating within the same regulatory frameworks as the practitioners we support.

This matters.

It means the systems we design are not hypothetical. They are tested, lived, and refined inside an operating business.

Working with and alongside practitioners

We also partner with other practitioners who work alongside us, utilising our NDIS registration to provide services like specialist behaviour support, psychology, counselling and clinical nursing.

For practitioners this means they are partnering with

• an established, quality-managed service

• have access to compliant systems and documentation

• get practice support, mentoring, and operational structure

• have reduced isolation compared to when practising independently

This creates a bridge between independent practice and supported practice, allowing clinicians to focus on their work while being held within a strong ethical and quality framework.

Mindful Innovative Action exists at the intersection of:

• service delivery

• quality and compliance

• practitioner sustainability

Our consultancy and quality programs are informed by active practice.
Our practice is strengthened by the same systems we teach and maintain.

Nothing here is theoretical. Everything is operational.

Our Offerings

We offer distinct programs depending on where you are and what kind of support you need.

If you want to learn and build, start with The Practice Lab.
If you want it handled and maintained, you’re looking for The Quality Desk.

Both sit under the same philosophy. Both are designed to reduce cognitive load and risk. They simply do different jobs.

Our Philosophy

We believe:

• Quality should be continuous, not reactive

• Compliance should be calm, not fear-based

• Systems should support nervous systems, not overload them

• Sustainable practices create better outcomes for everyone

Support for individuals

Person-centred, evidence-based behaviour interventions for individuals and their support network. We specialise in working with clients who,

• live with dementia,

• are neurodivergent

• have ‘sexualised behaviours’

We also have partners across Australia who specialise in different types of behaviour support.

We are fully NDIS registered.

Support in the workplace

Customised support to help teams and organisations thrive. We can help,

• manage a team dynamic;

• provide training / mentoring on how to manage specific workplace behaviours

• help make your workplace more neurodivergent friendly.

Clinical Supervision and Training

Professional guidance for behaviour support practitioners at all stages of their careers. Including obtaining registration with the NDIS Commission.

We also provide training on positive behaviour support for organisations and support teams.

Interested in partnering with us?